Blog
How to run your locations with MX, what we are learning about local presence, and what changed in the product
How AI Reply in MX drafts review replies, what each AI Reply setting changes, and how every draft still goes through your approval
Available in English and Tiếng Việt
Business workspaces can now apply one phone, website, description or hours value to selected branches or the whole chain, with approval and a report
Available in English and Tiếng Việt
Anyone can save private location groups, owners and admins can share company groups, and one fast location selector now runs across MX
Available in English and Tiếng Việt
See what customers praise and complain about across your locations without reading every review: sentiment, experience areas, topics and next steps
Available in English and Tiếng Việt
Stop opening each Google profile to find unanswered reviews: one list shows what needs a reply, helps you draft it and sends it for approval
Available in English and Tiếng Việt
Each location now shows where Google and MX disagree on a profile detail, what Google is still processing, and which changes MX has sent
Available in English
Make sure every review reply is checked before it reaches Google: who approves, what goes to the queue and how to work through it in MX
Available in English and Tiếng Việt
When reviews from every Google Business Profile land in one place, response time, consistency and oversight stop depending on who happens to check
Available in English
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