Access & Approval
Give the right people the right access
Manage your team, control permissions and keep full oversight of every change with built-in approval workflows - all in one place
- Secure and flexible
- Built for multi-location teams
- Complete audit history
commerce-bankOwnerActive121- Role-based accessGive each person the right level of access across the locations they own
- Approval workflowsReview and approve replies and location changes before they go live
- Full transparencySee who did what, when, with a complete audit history behind it
- Built for scaleManage multiple brands, hundreds of locations and many teams at once
Manage your team
A clear view of your organization
Company settings, location footprint and every team member in one place. Assign roles, manage access and keep the business running without opening a ticket.
- View and manage company settings
- Invite and remove team members
- Assign roles and permissions
- See the active location count
- Set your business timezone
Generous role allowances on every plan · no per-seat surprises
Control, not bottlenecks
Roles that match how chains actually work
Central teams keep governance, regional managers get the locations they own and agencies get exactly the scope you grant - nothing more
- Roles per location and location group
- Approval rights only where you want them
- Scoped access for agencies and partners
- No per-seat surprises on any plan
One account holder per company. Owns billing and can transfer ownership.
Runs day-to-day operations across the whole portfolio, without billing access
Ideal for regional managers and agencies - work is scoped to assigned locations
Read-only access for stakeholders who need the numbers but not the controls
Keep control
Approve with confidence
Review batches of review replies and location updates, then decide which ones are ready to publish. Approval rules follow your internal process, not ours.
- Review pending replies and location changes
- Approve or reject in bulk
- Filter by feature, status or source
- Keep a full audit trail
Commerce Bank · Mai ĐộngAI draft apologising for the wait time, requesting a private follow-up.Needs approvalCommerce Bank · Cầu GiấyOpening hours changed to 08:00-17:00 on Saturdays.Needs approvalCommerce Bank · Thảo ĐiềnDraft thanking the customer and confirming the ATM was serviced.Needs approvalCommerce Bank · Ba ĐìnhNew photos and updated service list submitted by the branch team.ApprovedEvery decision is loggedWho approved what, when and from which source - kept as a complete audit history
Ready to strengthen your operations?
Get started with MX
See how MX manages access, streamlines approvals and keeps every location in control