Experts for what matters most

When your digital locations need a human expert

From verification and ownership issues to appeals and optimization, our specialists solve the complex cases - and get your business back on track

  • Deep Google Maps expertiseHands-on with complex cases across industries
  • Proven processesStructured workflows and clear communication
  • Works with MXExperts solve the tough cases, MX keeps it running
A digital operations specialist reviewing location information with a colleague
Business verifiedYour business is now live on Google Maps
Matcha House4.6 ★ (2,891) · CafeOpen · Closes 10:00 PM

Our services

Specialist support for every stage

Some Google Maps operations still need manual intervention. Our experts handle those.

Not sure what you need?Tell us your situation and we recommend the fix
  • Setup & VerificationGet your locations live on Google Maps
    • Profile creation and claiming
    • Verification support, single or bulk
    • Complex verification cases
  • Ownership & AccessResolve access and ownership issues
    • Reclaiming lost or hijacked profiles
    • Transfer of ownership
    • Access and permission setup
  • Recovery & AppealsGet suspended profiles reinstated
    • Suspension review and diagnosis
    • Appeal preparation and submission
    • Follow-up with Google support
  • Optimization & Local SEOImprove visibility and performance
    • Profile content and optimization
    • Category and attribute strategy
    • Location-level improvement
  • Bulk & Data OperationsHandle bulk changes and messy data
    • Bulk setup and cleanup
    • Data corrections and migrations
    • Rollout and validation
  • Managed OperationsOngoing expert support alongside MX
    • Automation plus expert oversight
    • Ad-hoc support for special cases
    • Recurring reviews and reporting

How we work

A clear, collaborative process

  1. 1Tell us your needsShare your situation and goals
  2. 2Get a tailored planWe assess and recommend the approach
  3. 3Our experts get to workWe handle the case and keep you updated
  4. 4You are back on trackLive, secure and ready to grow

Expertise that makes a difference

Real-world experience across industries

From single locations to networks of hundreds of branches - we resolve the cases teams cannot solve alone

  • A contemporary cafe in VietnamF&BVerification and optimization for cafe and restaurant chains
  • A modern bank branch in a Southeast Asian cityBankingLocation setup and access recovery for branch networks
  • A contemporary retail storefront in VietnamRetailBulk operations and ongoing management for national brands
  • Guests arriving at a boutique hotel in Southeast AsiaHospitalityProfile accuracy and review recovery for hotels and resorts

Ready to get expert help?

Let’s solve your Google Maps challenge