Topic
Guides, articles and feature updates about Reviews
How Touchpoints, the Review Inbox and AI replies in MX invite more customers to share their experience and get every review answered on time
Available in English and Tiếng Việt
How the Dashboard, Review Analytics, Posts with Content Plan and AI checks in MX show what drives results at each location and keep every profile current
Available in English and Tiếng Việt
What MapLovin is: the MX platform, AI assistance across MX and MapLovin Expert Services, and how they help a chain get found, build trust and grow
Available in English and Tiếng Việt
How AI Reply in MX drafts review replies, what each AI Reply setting changes, and how every draft still goes through your approval
Available in English and Tiếng Việt
See what customers praise and complain about across your locations without reading every review: sentiment, experience areas, topics and next steps
Available in English and Tiếng Việt
Stop opening each Google profile to find unanswered reviews: one list shows what needs a reply, helps you draft it and sends it for approval
Available in English and Tiếng Việt
Make sure every review reply is checked before it reaches Google: who approves, what goes to the queue and how to work through it in MX
Available in English and Tiếng Việt
When reviews from every Google Business Profile land in one place, response time, consistency and oversight stop depending on who happens to check
Available in English and Tiếng Việt
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