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Knowledge base topicsBulk Update

Create a Bulk Update request

Set one phone, website, description, opening hours, logo or cover photo for many locations in a single Bulk Update request

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A Bulk Update request gives many locations the same value for up to six things: Phone, Website, Description, Regular hours, Logo and Cover photo. You build it in three steps, Requests, Locations and Execute & report, and MX saves your draft as you go. Bulk Update needs a wide screen: on a phone it asks you to use a larger one.

Start a request

  1. Open Locations → Bulk Update and select New request.
  2. Enter a Request name, so you and your approvers can find it later.
  3. Select the fields to change. Each one opens a card for its value; the round button on a card removes that field from the request.
    • Phone: 6 to 15 digits, with an optional leading +.
    • Website: a full address that starts with https://.
    • Description: up to 750 characters, with no website links.
    • Regular hours: set Opens at and Closes at in 30-minute steps for Weekdays and Weekend, or choose Set each day. Each row (Weekdays, Weekend or a single day) can be Open 24 hours, Closed or have more than one opening period. A closing time after midnight reads “(next day)”. The hours replace the whole weekly schedule.
    • Logo and Cover photo: select Choose image and pick a photo from Brand Assets.
  4. Select Next to go to Locations.
Request details with a request name and the six field buttons; Phone holds a new number and Regular hours has opening times for Weekdays and Weekend
1: field buttonsIllustrative data

Choose the locations

  1. Search by name or address, or pick a group, to narrow the list.
  2. Tick the locations to update. Click anywhere on a row to tick it, or hold Shift to tick a range.
    • Select all on this page ticks the current page only.
    • Select all matching adds every location that matches your search, group and update history filter to your selection.
    • Show selected lists only the ticked locations.
  3. To find locations by when MX last updated them, sort by Oldest update first or Newest update first, or filter Update history by date. Each row shows “Last updated” with a date, or “No update history”.
  4. Select Next to review and send the request.
The Locations step with search, group, sort and update history filters, 2 selected of 100 found, and two ticked locations
1: Select all matching. 2: Show selectedIllustrative data

The count above the list shows how many you selected and how many match. Save as group keeps the ticked locations as a private group for next time.

Save and reopen a draft

MX saves the draft a few seconds after you stop typing. The status above the steps reads “Autosaving…” and then “Saved”. You can leave and reopen the request from the Requests list; drafts stay editable until you send them.

Start a request from another page

  • On Locations → All Locations, tick locations and select Update in bulk, or use Update in bulk in a row’s menu. A link carries up to 200 locations; for more, pick a group in Bulk Update.
  • In Media → Brand Assets, pick a logo or cover photo and select Create Bulk Update request. The new request opens with the image already chosen.
  • Links on the Dashboard open a request with the affected locations already ticked.